Thank you for choosing Little Luxury! We are committed to providing you with the best shopping experience for all your baby's needs. This Shipping Policy outlines important information regarding the shipment of your orders. Please read this policy carefully before making a purchase.
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Order Processing:
- All orders are processed within 1-3 business days (excluding weekends and holidays) after the order is placed. We strive to ship orders as quickly as possible, but please allow for additional processing time during peak seasons or promotional events.
- You will receive a confirmation email with your order details and tracking information once your order has been processed and shipped.
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Shipping Methods:
- We offer various shipping methods to meet your needs. The available options will be displayed during the checkout process, and you can choose the one that suits you best.
- Please note that the estimated delivery time provided during checkout is an approximation and not a guarantee. Actual delivery times may vary depending on your location, shipping method, and unforeseen circumstances.
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Shipping Rates:
- Shipping rates are determined based on the weight, size, and destination of the package. The applicable shipping charges will be displayed during the checkout process before you complete your purchase.
- We may offer free shipping promotions from time to time, subject to specific terms and conditions. Please refer to the promotion details for eligibility criteria.
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Shipping Restrictions:
- We currently ship within USA only. We apologize for any inconvenience caused if we are unable to deliver to your location. We are continuously working to expand our shipping coverage and appreciate your understanding.
- Please ensure that the shipping address provided during checkout is accurate and complete. We cannot be held responsible for delays or non-delivery due to incorrect or incomplete address information.
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Tracking Your Order:
- Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment through our designated carrier's website.
- In some cases, tracking information may not be immediately available. Please allow a few days for the tracking status to update after receiving the tracking number.
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Order Consolidation:
- If you place multiple orders within a short period and the items can be shipped together, we will make every effort to consolidate them into a single shipment. This helps reduce packaging waste and may also result in cost savings for you.
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Customs and Duties:
- For international orders, customs duties, taxes, and any additional fees imposed by the destination country are the responsibility of the recipient. Please familiarize yourself with the customs regulations and any associated costs before placing an order.
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Order Modifications and Cancellations:
- Once an order has been placed, we cannot guarantee that modifications or cancellations can be made. If you need to make any changes, please contact our customer support team as soon as possible, and we will assist you to the best of our abilities.
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Lost or Damaged Shipments:
- While we take utmost care in packaging and ensuring the safe delivery of your order, unforeseen circumstances can occasionally result in lost or damaged shipments. If you encounter such a situation, please contact our customer support team immediately, providing all relevant details. We will work with you to resolve the issue promptly.
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Returns and Exchanges:
- Please refer to our separate Return Policy for information on returning or exchanging items purchased from our store.
If you have any further questions or concerns about our Shipping Policy, please feel free to reach out to our customer support team. We are here to assist you and ensure your shopping experience at Little Luxury is delightful and hassle-free.
